A2LA & Tektronix Webinar: Common Industry Terms for Calibration Contract Review
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Jennifer Fleenor, Tektronix's Service Quality Manager and Stephanie Morin, A2LA's Calibration Accreditation Manager explain common industry terms and definitions used in communication between a customer and a calibration provider, as part of a contract review, during this webinar "Common Industry Terms for Calibration Contract Review."
Learning Objectives
Learning Objectives
- Learn why it is important for all parties (calibration providers and customers) to speak the same language regarding services
- Analyze common areas of miscommunication
- Discuss ways communication barriers can be dissolved with both calibration provider and customer cooperation
